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Module 2
🏦 Bank & Government Impersonation
📚 What you'll learn
- ✓Identify fake bank and government messages across phone, email, and SMS
- ✓Know what real banks and the CRA will never ask you to do
- ✓Respond safely to suspicious payment or account-security requests
- ✓Learn the "hang up and call back" verification method
🎬 Watch: CRA Scam Awareness
Source: Government of Canada
📌 Key Takeaways
1The CRA will NEVER call threatening arrest, demanding gift cards, or asking for crypto
2Banks will NEVER ask for your password, PIN, or one-time code by phone/text/email
3Scammers may threaten account closures, legal action, or missed refunds to create panic
4If a bank texts you, don't click the link — open your banking app directly
5Caller ID and email addresses can be faked to look like real bank/CRA numbers
6When in doubt: hang up, find the real number (on your card/statement), call back yourself
7CRA communicates primarily through My Account (online) and regular mail
8Real banks and government agencies do not demand payment via gift cards or crypto
🧩 Spot the Scam
Can you tell which of these are scams? Tap your answer to find out.
Question 1 of 5Score: 0/0
📧 Email from "CRA" saying you owe $3,400 and linking to a "secure payment portal"
🔍 Learn More
Want to dig deeper? Search these topics for more information:
📄 Resources
📋 Printable Checklist
Keep this by your phone or computer — coming soon
👨👩👧 Family Discussion Guide
How to talk about this topic with your family — coming soon
Finished the quiz? Mark this module as done.
This educational content is provided as a public service by TrustChekr. It is not legal or financial advice. If you believe you are a victim of fraud, contact CAFC at 1-888-495-8501.